You can use Time-based Credit to access all branches of the Merci agency to work on your ad-hoc tasks. These requests can be anything task that a single member of staff can carry out. This could be anything from building an email template, running a report, helping you with automation workflows or webmaster tasks. If you have a problem to solve, just ask if it can be done using Time-based Credit.


With Time-based Credit, you can purchase blocks of time at reduced hourly rate.


You get priority access to a team member by phone on 02039 208 868 and assistance via our support portal at wearemercihelp.freshdesk.com.


Alternatively, you can email your request directly to support@wearemercihelp.freshdesk.com, where a ticket is created automatically and notifies a member of the team.