To obtain access to the Merci Helpdesk, go to the following address: wearemercihelp.freshdesk.com
- Click on the "Login" button at the top right
- Complete the form and click "Login"
You will have access to our entire knowledge base and tracking interface for your support tickets.
To the benefit from assistance with tickets, your Time-based Credit must be valid.
You can purchase more Time-based Credit by contacting Lara at larahavord@wearemerci.com or phoning 01273 525 415.