To obtain access to the Merci Helpdesk, go to the following address: wearemercihelp.freshdesk.com

  1. Click on the "Register" button at the top right
  2. Complete the form and submit the registration.
  3. Check your email to verify your account and complete the setup.


To the benefit from this service, your Time-based Credit must be valid.


You can purchase more Time-based Credit by contacting Harry at harrynorman@wearemerci.com or phoning 02039 208 868.